What We Do
Live, HIPAA/HITECH certified, receptionists contacting your patients.
LIVE RECEPTIONIST contacting your patients.
Increase in KEPT APPOINTMENTS.
Increase in PROFITS.
DECREASED STRESS for your front office staff.
INSURANCE checked and authorized.
What You Get
INSURANCE AUTHORIZATION/VERIFICATION for exam and materials, copays, deductibles and co-insurance checked before the patient comes in.
RECONCILE paper based and electronic remittance into office management software securely.
RECALLS (monthly, yearly, targeted, etc.).
PRODUCT Pickups (eyeglasses, contacts, hearing aids, etc.)
SCHEDULE and respond to online appointment request.
MISSED APPOINTMENTS called & rescheduled the next day.
BENEFITS TO YOUR BUSINESS
LIVE MEDICAL VIRTUAL ASSISTANT
One thing you can be sure of is that your clients and patients will not have to be subjected to an emotionless computerized voice when they are contacted by your receptionist. Every phone call is greeted with a warm, human voice.
Live real-time communication is what we thrive on. This level of personal communication is achieved at VisionAppoint without sacrificing on productivity and efficiency of handling patient requests. Your patients are contacted by the same receptionist today, next month, next year....
SECURE & SAFE SYSTEM
Our IT security systems and firewalls confirm with industry requirements.
Patients’ information and details are handled with the highest level of concern for maintaining privacy and integrity.
Calls are all attended to in a sound transmission-proof environment with no paper or cell phones permitted on the ground.
Our company also complies with all HIPAA/HITECH security parameters.
We are ProTrainings and Visionappoint HIPAA/HITECH CERTIFIED.
---CANCEL AT ANYTIME WITHOUT PENALTY