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FRONT OFFICE STAFF STRETCHED THIN?

Our Live Receptionists Are Accessible at Anytime During Your Office Business Hours to Schedule Any and All Appointments!

About

VIsIONAPPOINT

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Founded by optometrist Dr. Desmond Parkin, Visionappoint is a live-receptionist, no-contract concierge service that is guaranteed to bring you more business as well as ease the operations of your front office staff. The Visionappoint service offers three plans all of which are customizable to fit your practice in the best and most effective way.

 

We thrive on live real-time communication. Visionappoint is staffed with English and Spanish speaking receptionists to ensure we reach all patients.  Visionappoint can assure you and your staff that all patients will be greeted with a warm and welcoming human voice. The entire Visionappoint staff is HIPAA/HITECH certified and we can ensure your patients’ information and details are handled with the highest level of concern for maintaining confidentiality and integrity. By joining our Silver, Gold, or Platinum plan your office will notice an increase in kept appointments, profits, and productivity in your front office.

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Plans & Services

Let Us Handle Office Calls. Allocate More Time For Patients. Thrive With Live Real-Time Communication.

*Prices are based per office/receptionist, and an office seeing approx. 20-25 patients per day*

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SILVER

All office calls answered by live receptionist

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  • 8 hr/day of Visionappoint receptionist service

  • Appointments scheduled

  • Recalls by live receptionist

  • Product information & status/pick-up calls

  • Appointment reminder calls

  • Missed appointment & no-shows recalled

  • Messages taken

COST : $1320/mo

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GOLD

All office calls answered by live receptionist

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  • 8 hr/day of Visionappoint receptionist service

  • Appointments scheduled

  • Recalls by live receptionist

  • Product information & status/pick-up calls

  • Appointment reminder calls

  • Missed appointment & no-shows recalled

  • Messages taken

  • Insurance verification & eligibility with deductible & co-insurance information

COST : $1980/mo

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PLATINUM

All office calls answered by live receptionist

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  • 8 hr/day of Visionappoint receptionist service

  • Appointments scheduled

  • Recalls by live receptionist

  • Product information & status/pick-up calls

  • Appointment reminder calls

  • Missed appointment & no-shows recalled

  • Messages taken

  • Insurance verification & eligibility with deductible & co-insurance information

  • Reconciliation of remittances / EOB into practice software

COST : $2640/mo

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TESTIMONIALS

“No more stamp licking, returned postcards, or changed email. Our live receptionist  has been great for the past two years"

Bryan Brause, LDO Sharper Vision - Brooklyn, NY

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